Support and Contact Forms

When you submit a request through any of the contact or support forms on our website we ask for your name and email address in order to be able to respond to your request. This information, along with your public IP address, is stored as a form entry in our database.

Third Party Widgets

We make use of certain third-party widgets on our website in order to enhance the experience. These widgets may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser.

Analytics

In order to provide you with both a better website experience and to help improve our products, we use analytics tools to collect basic usage data from our website visitors. We use Google Analytics to collect general browsing information and data such as an IP address and location. When available, we also track the page history of visitors on our website to allow us to better understand how our website is being used. These tools may use cookies to help track website usage.

Purchasing a Service

When you purchase a service on our website we collect personal data associated with the purchase and transaction, such as your name, email address, IP address, and billing address (if paying by credit card). We do not store your credit card information. This is processed by other Payment Processing Gateways, who store the information securely on their encrypted servers.

When purchasing a service from us we will send transactional email related to your purchase, or attempted purchase. Example of these emails are: purchase confirmation receipt, account login information, checkout recovery email, service renewal reminder emails.

When logging into your account on our website, a cookie is set in your browser to allow you to remain logged into your account.

Requesting Deletion of your Data

You can request deletion of your data at any time by contacting us.

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